How It Works

1. Product Listing and Management
    Sellers can list their products on the platform, including details like descriptions, prices, and images. The platform often provides tools to manage inventory, update product information, and track sales.
2. Shopping Cart and Checkout
    Customers can browse products, add them to their shopping carts, and proceed to checkout. The platform typically supports various payment methods, such as credit/debit cards and digital wallets.
3. Order Fulfillment and Shipping
    Once an order is placed, the platform notifies the seller to process and ship the product. Some platforms handle logistics directly, while others reply on third-party couriers.
4. Customer Support and Feedback
    E-commerce platforms often include features for customer support, such as live chat or ticket systems. Additionally, customers can leave reviews and ratings for products and sellers.
5. Analytics and Reporting
    Sellers have access to dashboards that provide insights into sales performance, customer behavior, and inventory levels, helping them make informed business decisions.